Modern Slavery Statement — Flat Clearance Victoria

Flat Clearance Victoria is committed to preventing modern slavery and human trafficking across all operations and the extended supply chain. We operate a strict zero-tolerance policy toward any form of forced labour, servitude, or involuntary work in our house clearance and flat removal activities. This statement outlines our approach to risk identification, mitigation, and continuous improvement for flat clearance services in Victoria and surrounding regions.

Our zero-tolerance policy is embedded into company procedures and procurement decisions. All staff and contractors engaged in any flat clearance or apartment clearance assignments are required to adhere to our code of conduct, which explicitly prohibits exploitation and abusive labour practices. Flat clearance teams receive training that reinforces rights, reporting expectations, and the importance of treating all workers with dignity.

We apply a risk-based approach to supplier management and carry out supplier audits to validate compliance. Key elements of our supplier assurance program include:

• Pre-engagement due diligence on prospective suppliers for flat clearance and waste removal;
• Periodic on-site and remote supplier audits targeting labour practices, payroll, and working conditions;
• Corrective action plans and follow-up to ensure remediation where non-compliance is identified.

The supplier audit program is tailored to reflect the risk profile of each vendor. High-risk suppliers, including subcontractors used in complex property clearances, are audited more frequently. Audit outcomes inform procurement decisions for flat clearance Victoria contracts and shape ongoing supplier performance reviews. We also require contractual clauses that reserve the right to terminate agreements for serious modern slavery breaches.

To strengthen prevention, we integrate modern slavery checks into everyday processes: recruitment, contractor onboarding, and payroll verification. Staff in supervisory roles receive enhanced awareness training so they can spot indicators of forced labour. We promote a culture of vigilance across our team of clearance operatives, drivers and waste handlers to ensure that potential signs of exploitation are reported promptly.

Due diligence extends beyond immediate suppliers to include subcontractors and logistics partners involved in house clearance and apartment removals. We use screening questionnaires, document checks and periodic interviews with supplier personnel. Our procurement team applies a proportionate response based on the severity of findings, from improvement notices to contract termination, thereby protecting the integrity of our flat and house clearance operations.

Reporting channels and investigation

We maintain clear and accessible reporting channels for suspected modern slavery. Employees and third parties may report concerns confidentially through internal whistleblowing mechanisms. Reports are taken seriously and investigated by a designated compliance officer. We do not tolerate retaliation against anyone who raises a concern in good faith.

When allegations are substantiated, we implement remediation measures to support affected individuals and remediate systemic issues. Actions may include terminating non-compliant contracts, collaborating with authorities, and providing or facilitating appropriate support for victims. Our response protocol seeks to balance rapid action with careful fact-finding to ensure fair outcomes for those impacted by exploitative practices.

Annual review and continuous improvement

We conduct an annual review of our modern slavery risk management framework and publish a summary of progress. This review assesses the effectiveness of supplier audits, training initiatives, reporting channels, and remediation activities. Based on findings, we update policies, refine audit frequency, and allocate resources to high-risk areas to strengthen our protective measures for flat clearance operations across Victoria.